Open Carrier Auto Transport
Open auto transport is one the best option for people who choose auto shipping services. Open auto transport simply means that the car carrier we use is open to the elements as opposed to enclosed. Open carriers are the most cost-effective method of shipping and provide fully insured, door-to-door service.
Vehicle Inspection Before and After Auto Shipment
It’s important that you are a part of the inspection process at both pick up and delivery. This documentation is important for your records, especially if there were to be any issues such as damage. In most cases, the insurance provider will refuse to recognize any claim without proper documentation including the damage notation at delivery.
When the carrier arrives to pick up your vehicle:
- Ensure the exterior of your vehicle is clean at the time of pick up. This will help the driver complete an accurate evaluation report of the exterior condition before loading it for transport.
- Before the driver does his report, take some time to inspect the exterior of your vehicle. Walk around your car and note any scratches, dings, dents, or blemishes. This will allow you to compare your inspection to the carrier’s condition report. You may take pictures for your own record, but in most cases, these pictures will not be accepted by the insurance provider as documentation. This is mainly due to the fact that the camera does not capture many small dents and scratches. As mentioned above, it’s more important to note any issues on the delivery inspection form when it comes to a claim with the insurance company.
When the carrier arrives to deliver your vehicle:
- Make sure to have your inspection sheet from pick up readily available when the carrier arrives. Perform a walk around inspection of your vehicle again, using your initial inspection as a guide.
- In the unlikely event that there is damage to your vehicle, not noted on your original inspection, make a note on the delivery inspection form before signing. Be as specific and detailed as possible when it comes to the area and type of damage. Providing as much detail as possible will make the paperwork more accurate when filing a claim with the carrier and/or their insurance company.
- Contact our Resolution Specialist who will assist you with the process of filing and resolving this claim with the carrier and their insurance provider.